The FPA website was designed to be as accessible as possible to all visitors. The information on this page is to help make your visit to our site as easy and enjoyable as possible.

If you have difficulty in accessing any part of the website, or have any other feedback or suggestions, please email


We aim to organise the website in a user-friendly way and make it easy for you to find the information you are looking for.


The information on our site should be clear and simple to understand. We aim to use plain English at all times.

Where possible we have used Arial font because it is easy to read on screen. If you have trouble reading any of our website please email to let us know.

We have made sure that the text and background colours contrast so text is easy to read.

Change text size

To increase or decrease the text size you can use the appropriate option in your browser.

  •  PC and Internet Explorer 7, 8 or 9: From the menu bar select View > Zoom OR hold down the CTRL key, then press + to increase text size and – to decrease.
  •  PC and Internet Explorer 6: Go to Tools > Internet Options. From the General tab, select Accessibility. Choose the option ‘Ignore font sizes specified on web pages’. Then go to View > Text size to choose your preferred text size.
  •  PC and other browsers: Hold down the CTRL key, then press + to increase text size and – to decrease.
  •  Mac and all browsers: Hold down the Command key, then press + to increase text size and – to decrease.

Change colour of text and page background

Some web browsers enable you to choose your own colour scheme.

Internet explorer

Go to Tools > Internet Options. Click the Colours button. Unticking the ‘Use windows colours’ box will allow you to select your preferred options.


Go to Tools > Options and choose the Content tab. Click the Colours button and select your preferred options.


There are many ways to customise your settings. Visit the Opera website for advice.


Create a style sheet in your preferred styles. Visit the Safari website for advice.

PDF Documents

Some information on this website is only available in PDF format. To view a PDF you will need to have Adobe Reader. You can download Adobe Reader for free.

In the future, we aim to provide as much information as possible in HTML format. Where this is not possible we will aim to make sure all PDF files are accessible to screen readers or offer a plain text alternative.


We aim to add captions to all the videos on our website. Where captions are already available it will say so.

If captions are available you can turn them on or off when the video is playing. To do this, click the ‘upwards arrow’ button in the bottom right hand corner of the video player. Then click the ‘CC’ button to turn the captions on or off.

All videos on our site are also hosted on our YouTube channel. If you do not use a mouse you might find Access YouTube or Your Tube helpful for accessing our videos.

My web my way

The BBC website My Web My Way has lots of useful information on how you can alter any website to suit your preferences.


Our website has been built using code that complies with W3C standards for XHTML and CSS.

We aim to meet the AA level of accessibility set out in the Web Content Accessibility Guidelines (WCAG) (version 2.0).

In areas where we do not currently meet the guidelines we are working towards them. It is not always possible to meet all guidelines in all areas of the website, for example some features provided by third parties might not meet all guidelines. We are happy to hear suggestions for more accessible alternatives to any features on our website.