Sexual health helpline

FPA sexual health helpline Northern Ireland

0345 122 8687
9am to 5pm Monday to Friday (except bank holidays).

Please call 0345 122 8687 to make an appointment with our Pregnancy Choices and Post-Abortion Counselling Service.

Funding for abortion services for women travelling to England from Northern Ireland

In June 2017, the UK government announced that women travelling from Northern Ireland to England will no longer be charged to access abortion services.

An update on the policy was provided in October 2017. This outlined that women from Northern Ireland seeking medical support in England will be eligible for:

  • a consultation with an abortion provider in England, including an assessment of whether the legal grounds for an abortion are met
  • the abortion procedure
  • HIV or sexually transmitted infection testing as appropriate
  • an offer of contraception from the abortion provider
  • support with travel costs if the woman meets financial hardship criteria.

A central booking service (CBS), run by the British Pregnancy Advisory Service, has been established. This will simplify the process for women who choose to access these services. It means that women from Northern Ireland have a single telephone number to call and an appointment will be made with the most appropriate provider, based on the woman’s requirements, her medical condition and the availability of the providers.

The CBS will also book travel and, if necessary, accommodation for women who are experiencing financial hardship, once eligibility has been confirmed.

The CBS operates 24 hours a day, seven days a week, and can be contacted on 0333 234 2184.

If you have an unplanned pregnancy, or are pregnant and not sure what to do, and you live in Northern Ireland, contact our non-directive counselling service on 0345 122 8687.

Our sexual health helpline can give you confidential information on:

  • contraception methods
  • common sexually transmitted infections
  • pregnancy choices, abortion and planning a pregnancy.

We can also give you details of:

  • contraception clinics
  • sexual health and genitourinary medicine (GUM) clinics
  • sexual assault referral centres.

FPA sexual health helpline England

Due to a lack of funding, we regret that FPA's helpline is now closed.

You can call the National Sexual Health Helpline provided by Public Health England on 0300 123 7123 (Monday–Friday, 9am to 8pm)

Find other helplines and services.

About FPA helplines

We will talk to you whatever your age, religion, culture, sexual orientation or ethnic background.

Your call is confidential

Remember, your call will be confidential*. We don’t ask for your name and address unless you want us to send you further information.

  • We do not keep your personal details.
  • We only share information about your call outside the helpline service if we believe that you or someone else is seriously at risk of harm.
  • We will always tell you if we feel we need to do this and we will ask for your permission.

*0345 numbers appear on telephone bills, but do not identify the service. Calls may be monitored at times for training purposes and to help us improve the service we provide.

What can I expect when I call?

You can expect the following:

  • non-judgemental advice
  • current information on sexual health and clinics
  • booklets and written information, if requested
  • to feel heard and listened to
  • to be treated with respect
  • to feel supported in making choices about your sexual health.