Ask WES – Confidential web enquiry service

Due to a lack of funding, Ask WES is now closed.

You can no longer send us questions but if you've already sent us a question you can still retrieve your answer.

Get your answer

Pick up your confidential answer

Use your code to check your answer.


We aim to answer enquiries within five working days. Enquiries about emergency contraception or abortion will be answered as soon as possible. Quicker answers are not always possible so if you need an answer urgently please call our helpline.


How does it work?

  • Your enquiry will be answered by one of our trained advisers.
  • You'll be given up-to-date and accurate information.
  • You'll receive non-judgemental advice.
  • Our response will be confidential. Only you will be able to access it, using your unique code.
  • You do not need to send us any personal details. If you give us your email address we will not store it or use it except to notify you when your answer is ready.

We can only provide answers in English.