Visit our new online shop

We’re the sexual health charity FPA. We give straightforward information, advice and support on sexual health, sex and relationships to everyone in the UK.

Log in

FPA website policies

Privacy policy

Information policy

Links policy

FPA privacy policy

Your privacy is important to us and we comply with the Data Protection Act 1998.

By using the FPA website you automatically accept our privacy policy.

Why we collect information

We collect information from visitors to our website to help us understand how the site is used and to send out information to you when you have requested this.

Information we collect

Anonymous information
We record and store information about all visits made to the FPA website. This information will not identify you; it may include:

  • The pages you visit.
  • The address of the website which referred you to our site (if applicable).
  • The internet domain and IP address from which you access the website.
  • The type of browser and operating system you use.

Personal information
If you request information (for example, about fundraising events, campaign weeks or training courses) or wish to opt in to email updates or become a member you may need to provide us with personal details such as your email address, name, address or telephone number.

If we give you (or you choose) a username and password to access certain parts of this site, you are responsible for keeping these confidential.

Cookies

A cookie is a small text file stored on your computer. We use cookies in order to remember your settings on our website.

We also use a service called Google Analytics to help us record and analyse how our visitors use our website. Google Analytics uses cookies to record information about your visit to our site, including your IP address. This information is transmitted to and stored by Google.

You can set your web browser to reject cookies if you prefer. You can also delete cookies already stored on your computer. More information about this can be found at www.aboutcookies.org.

What we do with the information we collect

Any anonymous information is used to help us improve our website.

Any personal details you provide will be stored on the FPA database(s) and may be used by us:

  • to process and reply to your request for information
  • to keep in touch with you by email or post where requested. You may opt out or alter your preferences at any time.

Third parties

The information we collect from our website is for the use of FPA only, unless stated otherwise.

We will never pass your personal information to a third party without your consent, except

  • to companies acting on our behalf in performing our normal business
  • when obliged to do so by law.

Web enquiry service (Ask WES)

Ask WES is our anonymous web enquiry service. If you include any details which could identify you (for example, full name, email address, phone number) we will delete them.

We may store your enquiry and our reply in order to monitor and improve the service. We may also pass statistical information, for example number and type of enquiry, to third parties such as funders.

My contraception tool

My contraception tool is our anonymous contraception questionnaire. The details required will not identify you.

We may store the data submitted by you in order to monitor and improve the service. We may also pass statistical information, for example number and type of enquiry, to third parties such as funders.

Online donations

Online donations to FPA are handled through the following secure websites:

  • JustGiving. For more information please refer to www.justgiving.com and their privacy policy, and terms of service.
  • MyDonate. For more information please refer to mydonate.bt.com and their privacy policy, and terms and conditions.

Share this page button

Our Share this page button is provided by AddtoAny. AddtoAny might collect anonymous information about your visit to our website. If you use the share via email option we will not collect or store your email address and neither will AddtoAny. See the AddToAny Privacy Policy for more details on information they might collect.

Accessing your personal information

You are entitled to find out if we hold any personal information about you and to access this information. You can ask us to amend and/or delete this information should it not comply with the Data Protection Act. Please email websupport@fpa.org.uk or write to FPA, 50 Featherstone Street, London EC1Y 8QU for more information.

Changes to the FPA privacy policy

We reserve the right to update this privacy policy from time to time. You should make sure you periodically review the policy to make sure it meets your needs.

If you have any questions about our privacy policy or changes we have made please contact websupport@fpa.org.uk


FPA information policy

The information on this website can only give you basic information about sexual health. This information is based on the evidence and medical opinion available at the time this information was produced. Different people may give you different information and advice about certain points.


FPA links policy

Requesting a link to or from the FPA website

You do not need permission to create a link from your website to any FPA web pages. However, FPA reserves the right to request the removal of any link.

If you would like FPA to link to your website please email websupport@fpa.org.uk. We get many requests so you may not hear back from us straightaway. Our policy is to link only to sites which provide accurate, up-to-date and UK-applicable information around sexual health. We do not link to directories. We will contact you by email to let you know of our decision. We reserve the right to choose which sites we link to and will not enter into any correspondence about our decision process.

Links to external websites from this site

FPA is not responsible for the content or policies of external websites we link to.

We may link to websites which also offer commercial services. The inclusion of a link to an external website from the FPA website is not an endorsement of that website, the site's owners or their products/services.

FPA policy on linking to private organisation's websites.

FPA sexual health helpline